Privacy Policy

TourInKohsamui ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

We may collect personal information that you voluntarily provide when making a booking or contacting us, including:

• Full name
• Email address
• Phone number
• Hotel or accommodation details
• Payment information (processed securely via third-party providers)
• Special requests or preferences

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

We use your information to:

• Process and confirm your tour bookings
• Communicate booking details and updates
• Arrange hotel pickup and transfers
• Provide customer support
• Send booking confirmations and receipts

With your consent, we may use your email to send special offers, newsletter updates, and new tour announcements.

You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

We may share your information with trusted third parties who assist us in operating our business:

• Tour operators and guides – to fulfill your booking
• Payment processors – to securely process transactions
• Email service providers – to send confirmations
• Analytics providers – to improve our website

These providers are contractually obligated to protect your information.

We may disclose your information if required by law or in response to valid requests by public authorities, such as a court order or government agency.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Limited access to personal data on a need-to-know basis
• Regular security assessments

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Booking records are typically retained for 3 years for accounting and legal purposes.

You have the right to:

• Access – Request a copy of your personal data
• Correction – Request correction of inaccurate data
• Deletion – Request deletion of your data
• Opt-out – Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below.

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, understand how you use our website, and improve our services.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: Info@tourinkohsamui.com
• Website: www.tourinkohsamui.com
• Location: Koh Samui, Surat Thani, Thailand